Cookie Policy
We use cookies sparingly and only for what's strictly necessary. Here's exactly what we use and why.
How We Use Cookies
We keep it minimal — only what's necessary.
UCN VPN does not use advertising, tracking, or profiling cookies. We use only a small set of strictly necessary cookies to make the service function securely.
We never sell or share cookie data with third parties. Our cookies do not track your browsing activity across other websites.
Types of Cookies We Use
A full breakdown of every cookie we set.
The table below lists all cookies used on UCN VPN's website and dashboard:
| Name | Type | Purpose | Duration |
|---|---|---|---|
| shld_session | Strictly Necessary | Maintains your authenticated login session | Session |
| shld_csrf | Strictly Necessary | Prevents cross-site request forgery attacks | Session |
| shld_prefs | Functional | Stores your UI preferences (e.g., theme, language) | 1 year |
| shld_consent | Strictly Necessary | Records your cookie consent choice | 1 year |
Third-Party Cookies
We keep third-party cookies to a strict minimum.
We use a small number of trusted third-party services that may set their own cookies:
Payment Processing (Stripe)
Stripe may set cookies to detect fraud and ensure payment security. These cookies are strictly functional and do not track your browsing behaviour. See Stripe's cookie policy for details.
Privacy-Preserving Analytics
If we use analytics, it is configured to anonymise all data — no fingerprinting, no cross-site tracking, and no personally identifiable information is collected.
Managing Cookies
You are always in control.
You can control and delete cookies through your browser settings at any time. Note that disabling strictly necessary cookies may affect the functionality of the service (e.g., you may be logged out).
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Blocking strictly necessary cookies will prevent you from logging in or using the UCN VPN dashboard.
Your Consent
What your consent means and how to withdraw it.
When you first visit UCN VPN, a cookie banner will appear asking for your consent for non-essential cookies. Strictly necessary cookies do not require consent as they are essential for the service to function.
You can withdraw or update your cookie preferences at any time by clicking the cookie icon in the footer or visiting your account settings.
Changes to This Policy
We'll let you know about any updates.
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. The 'Last updated' date at the top of this page will always reflect the most recent revision.
For significant changes, we will notify you via email or a notice on the website.
Contact Us
Cookie questions? We're happy to help.
If you have any questions about our use of cookies, please reach out:
- Email: privacy@UCN VPN.com
- Support portal: UCN VPN.com/contact-us
- Response time: within 30 days