Yes. You can upgrade or downgrade at any time from your account dashboard. If you upgrade, you'll only pay the prorated difference. Downgrades take effect at the end of your current billing cycle.

Yes — the free plan never expires and requires no credit card. You get 10 GB/month on 5 server locations, with no ads or hidden charges. When you're ready for more, upgrading takes seconds.

Your account automatically downgrades to the free tier — you never lose access entirely. Your settings and device connections are preserved so upgrading is seamless whenever you're ready.

We offer a family plan for up to 6 accounts at a bundled rate. Student discounts are available with a valid .edu email. Contact support@ucnvpn.com for details.

If you're unsatisfied for any reason within 30 days of your first payment, email support and we'll issue a full refund — no questions asked. Refunds are processed within 5–7 business days.

All payments are processed through PCI-DSS-compliant providers. We never store your card details on our servers. You can also pay with Bitcoin or Monero for complete anonymity.